Location
Darwin, NT
Role
Front Office Manager
Hours
Permanent / Full Time
Full Time
Front Office Manager
Are you a seasoned hospitality professional ready to lead and inspire? The Leea Hotel Darwin, formerly Travelodge Resort Darwin, is looking for an exceptional Front Office Manager to join our growing team and be part of our exciting new chapter under the ownership of the Prendiville Group.
The Leea Hotel Darwin boasts 136 modern hotel rooms and 32 townhouse accommodations, offering guests a luxurious retreat in the heart of the city. Now owned by the Prendiville Group, a family-owned West Australian company renowned for its outstanding hospitality. The hotel is undergoing a transformation to become one of Darwin's most sought-after destinations.
An exciting opportunity is available at The Leea Hotel Darwin for a Front Office Manager. This full-time role is responsible for the hotels front office operations providing the first point of contact to guests, assisting with all aspects of their stay, including check in, check out, guest inquiries, providing information on facilities and services and associated reception duties.
Responsibilities:
Requirements:
Only shortlisted applicants will be contacted.
The Leea Hotel Darwin boasts 136 modern hotel rooms and 32 townhouse accommodations, offering guests a luxurious retreat in the heart of the city. Now owned by the Prendiville Group, a family-owned West Australian company renowned for its outstanding hospitality. The hotel is undergoing a transformation to become one of Darwin's most sought-after destinations.
An exciting opportunity is available at The Leea Hotel Darwin for a Front Office Manager. This full-time role is responsible for the hotels front office operations providing the first point of contact to guests, assisting with all aspects of their stay, including check in, check out, guest inquiries, providing information on facilities and services and associated reception duties.
Responsibilities:
- Managing the front office team and working as part of the wider hotel management team.
- High degree of front office customer service, providing all guests a warm welcome to the hotel and assisting with all aspects of their stay.
- Optimising revenue opportunities, seeking out business efficiencies in room inventory management and sales.
- Planning with hotel management in relation to reservations, groups, functions and events bookings.
- Be conversant in all relevant property, security, emergency and health and safety procedures.
- Maintaining accurate guest accounts and accounts receivable, adhering to confidentiality policies and procedures.
Requirements:
- Previous experience in front office management
- Highly effective verbal and written communication skills
- Ability to work in a fast-paced environment
- Experience with RMS (preferred but not essential)
Only shortlisted applicants will be contacted.
•